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Follow-up
How to make sure every Google Form response gets handled
Why notifications aren't enough, the four things every response needs, and a free Google Sheets method to track them.
Guides
Google Forms guides, from notification to follow-up
Practical guides for teams that receive requests, registrations and questions through Google Forms™. Each one starts with what Google Forms and Google Sheets can do for free, then shows when a script or a dedicated tool is worth it.
Notifications
How to get email notifications for Google Forms (including multiple recipients)
Turn on the built-in alerts, reach several people, get a daily digest, and fix notifications that don't arrive.
Assignment
How to send Google Form responses to different people based on their answers
Route each response with a question such as Request type, give it one owner and a fallback, and plan for reassignment.
Ticketing
How to build a simple ticketing system with Google Forms and Google Sheets
Ticket IDs, statuses, priorities, queues and a dashboard in a linked sheet, and how to choose between a sheet and a help desk.
Automation
How to automate Google Forms without Apps Script
What you can automate after each submission, which tool fits each job, and a complete workflow example.
Written by the team behind Form Watchdog, an independent tool that adds owners, deadlines and reminders to Google Forms™. Form Watchdog is not affiliated with, sponsored or endorsed by Google LLC. Google Forms™ is a trademark of Google LLC.